Privacy Policy

1. Who We Are

IPTVmojo is an IPTV service provider. When you purchase a subscription or contact us, you share personal information with us. This policy explains how we handle that information responsibly.

2. Information We Collect

Information you provide directly:

• Name and email address (provided at checkout or when contacting support)
• Payment information (processed securely by our payment processors — we do not store card details)
• Messages sent to our support team via WhatsApp or email

Information collected automatically:

• IP address and approximate geographic location
• Device type and browser information
• Pages visited and time spent on our website (via Cloudflare Analytics)
• Streaming session data (connection timestamps, stream requests)

3. How We Use Your Information

• To create and deliver your IPTV subscription credentials
• To send order confirmations and account-related communications
• To provide customer support
• To detect and prevent fraud or abuse of the Service
• To improve our website and service quality
• To comply with legal obligations

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information with:

• Payment processors (e.g. PayPal, Stripe) to process your payment securely
• Email service providers to deliver your credentials and order confirmations
• Law enforcement when required by applicable law or legal process

5. Data Retention

We retain your account information for as long as your subscription is active and for a reasonable period afterwards for support and fraud prevention purposes. Payment records may be retained for longer as required by financial regulations.

6. Cookies

Our website uses cookies for analytics (Cloudflare Analytics) and to maintain your browsing session. We do not use advertising or tracking cookies. You can disable cookies in your browser settings — this will not affect your ability to use the Service.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to object to certain processing activities
• The right to data portability

To exercise any of these rights, contact us at [email protected].

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL/TLS.

9. Children's Privacy

IPTVmojo is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related questions or to exercise your rights, contact us at [email protected].